Policies of Shipping, Returns & Refunds
We ship most orders via ground delivery within the continental United States. Rush orders, Alaska, Hawaii, Puerto Rico and international orders may incur additional shipping charges.
We strive to process and ship within 3 to 5 business days of your order. To provide you with the best customer service possible, we try to maintain sufficient inventory to readily fill your requests. If your order is experiencing a delay, we will contact you via email to let you know our best estimate of when you will receive it. Of course, your credit card will not be charged until your product is shipped.
Contact Email: Support@childrenrealm.com
Returns and Exchanges
We gladly accept returns or exchanges within 5 days from the date we ship it to you. Please email us at support at Childrenrealm.com and include your order number in the subject line. In the body of the email please list the items you are returning or exchanging and your reason. We will issue you a Return Authorization Code. You may use the regular mail service, UPS or FedEx. Carefully package your item to avoid damage. We encourage you to purchase insurance on your return package as we cannot accept damaged goods unless it is the reason stated in your issued Return Authorization Code. Once we have received and inspected your returned item(s), we will credit your card for the full amount of your purchase less the cost of shipping.
Please include in your return package the original invoice along with your Return Authorization Code and mail it to the address provided to you in the return email we sent you.
Payment Information and Credit Card Security
We gladly accept Visa, MasterCard and American Express. Our secured socket layer (ssl) uses the latest, industry-standard 256-bit encryption technology to ensure that your personal information (especially your name, address and credit card number) remains secure. Look for” https:// “ in the address bar of your browser when you checkout – the ‘s’ stands for ‘secure’. Our security certificate can be viewed by double-clicking the small key icon at the bottom of your browser window.
We do not store your credit card number, your email address or any other personal information in a database for resale to any third party.
This website and its content is copyright of Children Realm– © 2023. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
you may print or download to a local hard disk extracts for your personal and non-commercial use only you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
The information contained in this website is for general information purposes only. The information is provided by Children Realm. While we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Children Realm. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Children Realm takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Like many other Web sites, Children Realm makes use of log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.
Cookies and Web Beacons
DoubleClick DART Cookie
Google’s use of the DART cookie enables it to serve ads to users based on their visit to Children Realm and other sites on the Internet.
Children Realm has no access to or control over these cookies that are used by third-party advertisers.
If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browser’s respective websites.